Saturday, June 25, 2005

Simple listening can be a powerful tool for learning

A few examples of macro-ergonomics? ...

"Nowadays, Imada roams the globe from Japan to Brazil to Sweden, a busy consultant and respected pioneer in a field that many people hardly know exists – macro-ergonomics. The field is only about two decades old. The first International Symposium on Human Factors in Organizational Design and Management was held in Waikiki in 1984.

The key, he said, is “listening as if you are in the presence of a great teacher,” even to the lowest status worker on the shop floor. In one study, which involved the sale of tens of millions of dollars worth of hot dogs at a sports stadium, the solution for gaining efficiency was to lower the counters.

This was “not rocket science,” said Imada, because production engineers have long understood that keeping work steps at the same level cuts down on waste motion."   continued ...   (Via The Maui News)

Macro-Ergonomics - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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